Latest review first
Carls Furniture - Job offer
After reading the reviews on the internet I will never accept a job he seems like a criminal which is proven on the internet. If you're ever offered a job do not take it.
Order bedroom set 1st delivery date was 9/11 never came want to the store found out items not in stock delivery was moved to 9/15 ( without a call informing me of date change) "they did refund the delivery charge" 9/15 agian delivery was moved to 9/18. Finally it was...Read more
In mid-July, I went to the store and purchased a bed frame, a mattress and a three-table set. When it came time for delivery, only the bed frame and the mattress arrived. The deliverymen asked if I had picked up the table set. I replied "Why would I have some furniture...Read more
I purchased my furniture in November of 2017. Since the purchase of my furniture, in February of 2018, I called to get my couch serviced because the base of the couch separated. It took Carls several weeks to send someone to service the couch. Now again, the base of...Read more
On3/21/2017 I paid them $6916.38 which included furniture and a MFS 5 year protection plan. The 113-122A,113-112A Honey creek kingsize headboard started to crack where rails attach. First looked like a scratch but not in an area that is often seen because of sheets and...Read more
Carls Furniture - Do not back purchases
Tried to resolve. Got nothing but excuses. A lot of pass the buck going on. Will never do business there again. They say Carl is to busy !!!! SAD
I purchased an entire living room set from Carls Furniture in Utica NY in 2013. Sectional, ottoman and reclining chair. The furniture did not even hold up a year, started falling apart and having issues within months. I also purchased the additional warranty, only to...Read more
I purchased a recliner a year and a half ago over $350. The bottom part of the foot rest is made of a nylon (as in Nylon stockings). There are two medal poles that look like it should have somethinng attached but was told no and no explanation for this part so this...Read more
Carls Furniture Customer Care Review
I think if someone spends money in that store if ever they move carls should help move the items to new houde if need be ...how can a women take apart a dresser and headboard by self i regret purchasing anything from them i have no one to help move bedroom set and carls turned me down uuuuugh
July 4th bought 3 peice of funiture . Coffie table only thing on stock .chair and matriss next week . Got home took out and put table together corner wuz chipped .called and said to send pictures . No answere back . Great it gets better . Called 2 weeks later said...Read more
Herkimer, New York
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